【Product Name】
SURIPPA OHANA AQUA FOAM
【Shipping Schedule】
・Orders will be shipped sequentially as they are prepared.
・Shipping may not necessarily follow the order in which customers placed their orders.
・We cannot accommodate requests for specific delivery dates or times.
・Shipping fees are included in the product price.
【Regarding Shipping】
Shipping fees vary based on the number of items purchased.
1 item: ¥1,400
2–3 items: ¥2,000
4–6 items: ¥4,000
7–9 items: ¥6,000
10–12 items: ¥8,000
13–15 items: ¥10,000
16–18 items: ¥12,000
19–21 items: ¥14,000
22–24 items: ¥16,000
25–27 items: ¥18,000
28–30 items: ¥20,000
※Because shipping settings differ by product, if you order multiple different products at once, the cost will vary depending on your order contents.
Please be sure to check the displayed shipping fee before completing your payment.
※Depending on the combination of products, items may be shipped separately.
Once your order has shipped, a tracking number will be sent to the email address you provided at the time of purchase.
We cannot accommodate requests for specific delivery dates or times. Please understand this before making your purchase.
Out-of-stock items will be automatically cancelled.
【Terms and Conditions of Purchase】
By confirming your order, a sales contract is established between you and our company based on the following items (hereinafter referred to as "these Terms").
Therefore, we ask that you read these Terms carefully and fully agree to them before placing your order.
Note
1. The product details, quantity, color, size, price, shipping schedule, and other sales conditions shall be as stated in your order details and these Terms.
2. When you click the order button, your order is confirmed at that moment.
Once an order is confirmed, you cannot cancel (terminate the sales contract), return, or exchange the item for any reason due to customer preference.
3. If a product is delivered but remains unclaimed and is returned to us, we will hold the item for 3 months from the date of return.
Upon request, we will reship the item (shipping costs to be borne by the customer).
However, if the customer does not receive the item during these 3 months, it will be deemed that the customer has waived ownership of said item, regardless of the reason, and we will dispose of it at our discretion upon the expiration of said period.
4. If a purchased product is returned to us due to refusal of receipt, damaged packaging, or other reasons, we may, at our discretion, open the package to check for any damage to the product inside if we deem it necessary.
Please note that if no damage is found to the product, the outer packaging and wrapping will be reused.
5. Once an order is confirmed, the customer cannot change the purchase details (size, color, quantity, etc.) or the delivery address.
Adding items to an existing order or combining shipments is not possible after an order has been confirmed.
6. Regardless of moving, relocation, or any other reasons, we will not deliver or forward products to any address other than the one provided at the time of the order.
If you have plans to move, please ensure you provide the correct delivery address when ordering, taking into account the time until delivery.
Please note that we cannot be held responsible even if you are unable to receive the product due to moving or relocation.
7. Payment must be made in one lump sum via credit card. No other payment methods are accepted.
8. Some products may have purchase limits.
If it is discovered that you have purchased more than the allowed limit, we will immediately cancel the sales contract with you, regardless of the reason.
9. If it is discovered after order confirmation that the customer has violated these Terms, is associated with anti-social forces, or if other unavoidable circumstances are recognized, we may cancel the sales contract at our discretion.
In such cases, we will refund the product price excluding the shipping fee.
※By placing an order, you are deemed to have agreed to the above terms.
We kindly ask for your understanding and agreement before making your purchase.
Please be sure to confirm the sales terms listed in the shop before placing your order.
【Other Notes】
(1) Purchases can only be made through our web shop.
We do not accept holds, reservations via phone or email, or in-store sales.
(2) Payments must be made via credit card only.
We will not provide refunds, returns, or exchanges due to customer preference after purchase.
(3) Payment must be made by the purchaser themselves; we do not accept proxy purchases.
(4) Please be aware that if improper conduct, such as the use of bots, becomes frequent, we may discontinue sales.