【Product Name】
SURIPPA OHANA BIRCH
【Delivery Schedule】
・Items will be shipped sequentially as they are prepared.
・Orders may not be shipped in the exact sequence in which they were placed.
・We cannot accept requests for specific delivery dates or times.
・Shipping fees are included in the product price.
【Regarding Shipping】
Shipping fees vary based on the number of items purchased:
1 item: ¥1,400
2–3 items: ¥2,000
4–6 items: ¥4,000
7–9 items: ¥6,000
10–12 items: ¥8,000
13–15 items: ¥10,000
16–18 items: ¥12,000
19–21 items: ¥14,000
22–24 items: ¥16,000
25–27 items: ¥18,000
28–30 items: ¥20,000
※Because shipping settings differ by product, shipping costs for multiple items ordered simultaneously will depend on the order contents.
Please be sure to check the displayed shipping fee before finalizing your payment.
※Depending on the combination of items, packages may be shipped separately.
Once your order has shipped, a tracking number will be sent to the email address you provided at the time of purchase.
We cannot accept requests for specific delivery dates or times. Please agree to this before making your purchase.
Out-of-stock items will be automatically canceled.
【Terms and Conditions of Purchase】
By confirming your order, a sales contract is formed between you and our company based on the following terms (hereinafter referred to as "these Terms").
Therefore, please read these Terms carefully and ensure you fully understand them before placing your order.
Notes:
1. The product details, quantity, color, size, price, shipping schedule, and other terms of sale shall be as specified in your order details and these Terms.
2. Orders are finalized the moment you click the order button.
Once an order is finalized, no cancellations (termination of the sales contract), returns, or exchanges at the customer's convenience will be accepted for any reason.
3. If an item is shipped but not received by the customer and is returned to us, we will store it for three months. Upon your request, we can reship it (shipping costs to be borne by the customer).
However, if the customer does not claim the item within these three months, it will be deemed that the customer has waived their ownership rights to the item, and we reserve the right to dispose of it at our discretion, regardless of the reason.
4. If a product is returned to us due to refusal of receipt, damaged packaging, or other reasons, we may, at our discretion, open the package to inspect the contents for damage if deemed necessary.
Please note that if the contents are found to be undamaged, we may reuse the outer packaging.
5. Once an order is finalized, no changes can be made to the purchase details (size, color, quantity, etc.) or delivery address.
Additions to an order or combined shipments after an order is finalized are not possible.
6. Regardless of any change of address or relocation, we will not ship or forward products to any address other than the one provided at the time of order.
If you plan to move, please ensure you use the correct delivery address when ordering, taking the shipping period into account.
We shall not be held liable if the customer is unable to receive the product due to relocation or other such circumstances.
7. Payments must be made in a single lump-sum credit card payment. No other payment methods are accepted.
8. Some products have purchase limits. If it is discovered that purchases exceed these limits, we reserve the right to immediately cancel the sales contract for any reason.
9. If it is discovered after the order is finalized that the customer has violated these Terms, is associated with antisocial forces, or for other unavoidable reasons, we may cancel the sales contract at our discretion.
In such cases, the product price (excluding shipping fees) will be refunded.
※Purchases are limited to 2 items total per transaction, regardless of size (up to 30 items max).
※By placing an order, you are deemed to have agreed to the above.
We appreciate your understanding before making your purchase.
Please be sure to check the sales terms listed in the shop before placing your order.
【Other Notes】
(1) Purchases can only be made via our web shop.
We do not accept holds, reservations via phone or email, or in-store sales.
(2) Payment is accepted by credit card only.
We do not accept refunds, returns, exchanges, or redemptions due to customer convenience after purchase.
(3) Orders must be placed by the customer themselves; purchases made on behalf of others are not accepted.
(4) Please be aware that sales may be suspended if improper behavior, such as the use of bots, occurs frequently.